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They sent me an automated email a month or so later stating that they would shut down my site because google reported that the site was a virus. Cut to 4 or 5 months later, they are sending me a bill for renewal saying I owe them money!! So I explain to the billing department about my experience with their company and that I would not be paying the balance and that they could feel free to hold my domain name hostage if they like. I also told them that I would not be paying any money for a renewal of a site that has been shut down (despite their insistance that I didn’t formally cancel my site).

So needless to say, I am sooooo done with them, and I hope that this will help others determine just how horrible this company really is before making a decision to use their services.

I think people have a bad experience, or don’t understand something that they agree to (like automatic renewals — this is a website, why WOULDN’T you want auto renewals? every host does this!) flips out and very immaturely slams the hosting company.

It is more likely that the majority of these cases are user-error or user-misunderstood (aka “feature” vs “bug”, like protecting a server from an IP that is slamming it with requests as opposed to the standard no-more-than 2 simultaneous FTP connections).

I am currently experiencing a MySQL problem with an AN Hosting server and wish I could find some suggestions from others by using Google, unfortunately it’s the same issue when searching for solutions on 1and1, Network Solutions, Go Daddy, Dreamhost, etc: “they ***ing blow, they are the worst, etc…” without any recommendations or intelligent display of the problem(s) encountered.